Software integration · Canada

Brivo + OwnerRez integration

OwnerRez publishes documentation for its Brivo door-lock integration, while Brivo also publishes an OwnerRez integration reference. We help rental operators review the supported lock platform and reservation-related access workflow.

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Where this connection can help

A rental operator wants guest access to fit the reservation process. We review the exact Brivo lock environment and OwnerRez setup, then scope the timing, guest information and exception handling that need verification.

Plan the integration with your installation

Brivo’s commercial access-control and Smart Home products are not interchangeable. We confirm the exact supported platform before planning an OwnerRez project, then document the guest journey and the administrator checks required for a practical handover.

Redefined Solutions brings the software review together with the door, credential and network requirements. We confirm the supported scope, administrator responsibilities and acceptance checks before work begins.

What we review with you

  • Which Brivo lock platform and hardware are installed?
  • Which properties and reservations are in scope?
  • How will arrival, departure and booking changes affect access?
  • Who handles guest support and integration exceptions?
Availability depends on your platform versions, Brivo edition, connector and region. Published integration documentation describes an available connection; the exact project configuration is confirmed during scoping.
Before you connect

Start with a clear scope.

We review the intended workflow and its exceptions before recommending a rollout.

Can you help with an existing Brivo system?

Yes. Share your current Brivo setup, OwnerRez environment and the workflow you want to achieve. We review account ownership, compatibility, subscriptions and the required changes before defining the work.

What should we include in an integration enquiry?

Include your locations, the OwnerRez product or edition you use, your current Brivo system and the process you want to improve. Please keep passwords, tokens and door codes out of the initial enquiry.

Plan your Brivo + OwnerRez integration.

National installation and integration project coordination across Canada.

Discuss this integration